This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service, and tells you about your privacy rights and how the law protects you. We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
HOW WE USE YOUR PHONE NUMBER FOR SMS MESSAGING
We may use your phone number to send you transactional and informational SMS messages. These messages may include appointment reminders, care updates, service notifications, and important communications related to your care.
- Your Rights: You have the right to opt out of SMS messaging at any time. To unsubscribe, reply STOP to any message. • Message Frequency & Fees: Message frequency varies. Standard message and data rates may apply. • Third-Party Services: We may use third-party SMS providers to deliver text messages, but we do not share your phone number with unaffiliated third parties for marketing purposes. • Security: We take reasonable measures to protect your data, but we cannot guarantee the security of SMS transmissions over mobile networks.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your phone number, you agree to this SMS policy. If you have any questions, contact info@nautilusshc.com.
INTERPRETATION & DEFINITIONS
Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
Account — A unique account created for You to access our Service or parts of our Service.
Company — Refers to Nautilus Senior Home Care, 2061 NW 2nd Ave., Ste 203, Boca Raton, FL 33431. LIC#NR30211080.
Cookies — Small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website.
Country — Florida, United States of America.
Device — Any device that can access the Service such as a computer, a cellphone, or a digital tablet.
Personal Data — Any information that relates to an identified or identifiable individual.
Service — Refers to the Website at nautilusshc.com and all related in-home care services.
Service Provider — Any natural or legal person who processes data on behalf of the Company to facilitate, provide, or assist in analyzing how the Service is used.
Usage Data — Data collected automatically, either generated by use of the Service or from the Service infrastructure itself.
Website — Refers to Nautilus Senior Home Care, accessible at nautilusshc.com.
You — The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is acting.
COLLECTING AND USING YOUR PERSONAL DATA
Types of Data Collected
Personal Data While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Email address • First name and last name • Phone number • Address, State, ZIP/Postal code, City • Usage Data
Usage Data Usage Data is collected automatically when using the Service. It may include information such as your Device’s IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service through a mobile device, we may also collect information such as the type of mobile device you use, your mobile device unique ID, and your mobile operating system.
Tracking Technologies and Cookies We use Cookies and similar tracking technologies to track activity on our Service and store certain information. Technologies we use include: - Cookies or Browser Cookies — A small file placed on your Device. You can instruct your browser to refuse all Cookies. If you do not accept Cookies, some parts of our Service may not function properly. • Web Beacons — Certain sections of our Service and emails may contain small electronic files known as web beacons (also referred to as clear gifs or pixel tags) that permit the Company to count users who have visited those pages or opened an email.
Types of Cookies we use: - Necessary / Essential Cookies (Session): Essential to provide You with services available through the Website. Without these, some services cannot be provided. • Cookies Policy / Notice Acceptance Cookies (Persistent): Identify if users have accepted the use of cookies on the Website. • Functionality Cookies (Persistent): Allow us to remember choices You make when using the Website, such as login details or language preference.
• Tracking and Performance Cookies (Persistent, Third-Party): Used to track information about traffic to the Website and how users use the Website.
USE OF YOUR PERSONAL DATA
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service. • To manage Your Account and registration as a user of the Service. • For the performance of a contract: the development, compliance, and undertaking of any service contract with Us through the Service. • To contact You by email, telephone, SMS, or other electronic communication regarding updates or informative communications related to the Service. • To provide You with news and general information about our home care services, unless You have opted not to receive such information. • To manage Your requests to Us. • For business transfers: to evaluate or conduct a merger, divestiture, restructuring, reorganization, or other sale or transfer of some or all of Our assets. • For other purposes such as data analysis, identifying usage trends, and evaluating and improving our Service and your experience.
RETENTION OF YOUR PERSONAL DATA
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period of time, except when used to strengthen the security or improve the functionality of our Service.
TRANSFER OF YOUR PERSONAL DATA
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that your data is treated securely and that no transfer of Your Personal Data will take place to an organization or country unless adequate controls are in place.
DELETE YOUR PERSONAL DATA
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by contacting Us directly. Please note that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
DISCLOSURE OF YOUR PERSONAL DATA
Business Transactions If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other Legal Requirements The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
DISCLOSURE OF YOUR PERSONAL DATA
Business Transactions If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other Legal Requirements The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation • Protect and defend the rights or property of the Company • Prevent or investigate possible wrongdoing in connection with the Service • Protect the personal safety of Users of the Service or the public • Protect against legal liability
SECURITY OF YOUR PERSONAL DATA
The security of Your Personal Data is important to Us. While We strive to use commercially acceptable means to protect Your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure, and We cannot guarantee its absolute security.
SECURITY OF YOUR PERSONAL DATA
The security of Your Personal Data is important to Us. While We strive to use commercially acceptable means to protect Your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure, and We cannot guarantee its absolute security.
ANALYTICS
We may use third-party Service Providers to monitor and analyze the use of our Service, such as Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout. For more information on Google’s privacy practices, visit https://policies.google.com/privacy.
CHILDREN’S PRIVACY
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
LINKS TO OTHER WEBSITES
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
CHANGES TO THIS PRIVACY POLICY
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. We will let You know via email and/or a prominent notice on Our Service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.
CONTACT US
If you have any questions about this Privacy Policy, you can contact us:
By email: info@nautilusshc.com
By phone: (561) 637-4242
By mail: 2061 NW 2nd Ave., Ste 203, Boca Raton, FL 33431
